Last updated: December 2025
DATE-INN provides digital services and virtual goods (credits). As these are non-physical, digital products that are delivered instantly upon purchase, they are generally not eligible for returns or refunds once delivered.
DATE-INN does not sell physical products. All purchases are for digital services, virtual credits, or subscription services. Traditional return policies for physical goods do not apply.
We guarantee that our services will function as described. If you experience technical issues that prevent you from using purchased credits or accessing subscription features, please contact our support team immediately at info@date-inn.com
While we cannot offer returns based on dissatisfaction with match results or social experiences (as these depend on other users and real-world interactions), we are committed to addressing any technical or service-related issues promptly.
If you encounter technical problems that prevent you from using our services, we may offer:
This policy does not affect your statutory rights under applicable consumer protection laws. Depending on your jurisdiction, you may have additional rights regarding digital purchases.
For any issues with our services or to discuss your specific situation, please contact our support team at info@date-inn.com. We're here to help resolve any problems you encounter.